CERGAS Seminar "Digital solutions and Long Term Care: which impact for nursing homes management and quality of care"

Long Term Care sector, and specifically nursing homes and home care for the elderly, are lacking in the adption of digital solutions. Covid-19 acted as a booster for the spread of some technologies (such as electronic health and social care records, business intelligence systems, wearables and sensors, telehealth and telemonitoring).

One of the obstacles towards a wider diffusion of these tools is a lack of awareness of the benefits and impacts that could be achieved. How then to evaluate the impact of introducing digital solutions in nursing homes?

The seminar will cover two undergoing researches concerning the assessment and measurement of the impact of digital solutions in a group of italian nursing homes, considering several dimensions such as service performance, quality of care and personnel satisfaction.

Speaker: Elisabetta Notarnicola, Area Social Policy and Social Innovation, CERGAS Bocconi.

Elisabetta is coordinator of the Research Area Social Policy and Service Management at CERGAS and Associate Professor of Practice at SDA Bocconi. She holds the MSc degree in Management of Public Administration and International Organizations from Bocconi University and a PhD in Management and Innovation at Università Cattolica del Sacro Cuore, Milan. Her research interests revolve mainly around social care policies and more specifically around policy planning and policy-making, network management and coordination between social and health care sectors. In the last years, she has been focusing on Long Term Care policies from a national and international comparative perspective and on Social innovation, including the adoption of collaborative and sharing economy in the care sector.

A second research area she is involved in, is accounting and accountability in the public sector with a focus on financial performance measurement in health and social care sector and use of accounting and performance information in policy-making processes.

She authored articles for both international journals, such as BMC Health Services Research and Social Policy & Administration, and national ones, such as Mecosan, and OASI Report, edited by CERGAS Bocconi.

Link Zoom: https://unibocconi-it.zoom.us/j/99993856882

For those willing to participate in person, please write to cergas@unibocconi.it before Wednesday, June 1st.